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Practical Practice Management A Division of Top Practices

battle of two young female employees -  eye to eye

One of the most time consuming issues that a manager deals with is staff personality conflict. Of all the tough issues that are dealt with, this one has no simple solution because when personalities conflict, you cannot make those involved change their personalities.

What needs to happen is try to find ways that they can work together without rubbing each other wrong so much and to do that you need to open communication between the parties involved.

The most successful way to work through this is to talk to the parties involved separately to find out what the real issues are. Because sometimes one person will become so irritated with the other that they really cannot see what the true problem is.

Taking the time to talk it through with each party and bringing the issue down to its appropriate size, makes it is easier to examine. The manager then…

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