Have you ever really paid attention to how you listen to someone when they are speaking to you?
Do you always give them your full attention? I remember when my children were young and they would come and ask for a snack to eat and it seemed that I would always immediately say no, but then when I fully had processed what they were asking I would change my mind.
Why? Because I was on auto-response and I was not fully engaged to what they were saying.
I think the “auto-response” part of us just seems to kick in automatically before our brain connects with what the speaker is saying. This can cause people who are speaking to us to become upset or over time eventually disconnected from us.
There are four key steps to engage in “Active listening” which are very important for us to learn and implement in our…
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