Accountability is a very popular word these days. In my consulting practice, the word comes up on a daily basis. I have written articles on various aspects of accountability, from the attitudes that make it more constructive (not always negative) to how leaders should feel more accountable for their own actions before blaming others.
This article outlines five principles of accountability that can help any leader do a better job in this critical area of performance management.
The five principles are 1) Clarify Expectations, 2) My Contribution, 3) Care, 4) Comprehensive and Balanced, and 5) Collective Responsibility. Putting these five practices in play on a daily basis will improve the performance of any organization. Let’s see why that is:
People must understand expectations to have any shot at meeting them. In some complex situations, a written document is required, but most of the time it is a matter…
View original post 699 more words