The most important rule in business is the one your parents taught you. The famous “Golden Rule” applies to nearly every situation and will normally provide the right answer to any quandary about what to do.
If more leaders would simply treat other people as they would like to be treated, we would have a major improvement in culture in organizations. There is one significant challenge to the Golden Rule that is a special case.
Let’s say that I am a leader in an organization, and I am most happy when stacked up with so much work that it seems impossible to get it all done. I just love to be overloaded.
If I would treat everyone around me by piling more work on them than they can handle, that is not going to produce happy or productive workers.
So, in the special case, where a leader wants things that…
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