Either way, the situation has caused the result to be less satisfying than what was envisioned.
It is very easy to understand how scope creep happens. No complex project can be fully described in every minute detail before doing the work.
There are always going to be surprises that come up along the way in terms of unexpected delays, schemes that did not work as expected, resources being unavailable, new features requested by the customer, and a host of other changes in the description of the project.
This phenomenon should be understood by both parties ahead of time and not come as a surprise.
There is no 100% guarantee that any project is going to…
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