The enigma is that while the quest for higher trust is nearly universal, often the senior leader does not recognize that the power to accomplish it is within herself.
I have written about this phenomenon several times, as I believe that once we can accomplish wider recognition of the role of the senior leader in creating higher trust, we will have “cracked the code” that will enable the attainment in a significantly higher percentage of cases.
In my consulting work, I am often called in by senior executives (CEO, COO, or VPHR) to help them improve trust within the organization.
The conversation usually starts out with some form of description of a dysfunctional organization at the…
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