“Not looking out for the emotional well-being of our people hurts individuals and organizations in terms of increased illness, stress and disability claims—not to mention the opportunity losses of productivity and creativity,” explains motivation expert Susan Fowler.
Surprisingly, when Fowler talks with leaders about what is motivating them on their current tasks and responsibilities, people recognize right away that much of it falls into a Disinterested, External, or Imposed Motivational Outlook.
- A Disinterested Motivational Outlook is where you just don’t care, and you are going through the motions.
- An External Motivational Outlook is where people justify their actions for an external reward—money, incentives, power, or status.
- An Imposed Motivational Outlook is where behavior is driven by fear, shame, or guilt.
But that comes at a cost, especially when people realize the amount of emotional labor they have been using to constantly self-regulate—finding ways to avoid feelings of pressure, stress, anger…
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