Because many of the coaches at first didn’t notice the distinction of good managers, I got a lot of responses about managers who put themselves first, who are inconsistent, or who simply don’t take the time necessary to be clear about expectations. The narcissists, the bullies, the lazy, the petty, the dictators, the volatile, the jerks—we’ve all had at least one boss that fits the bill there. These are the people who become horror stories at the dinner table and who cause stress-related illness in others.
But these were not the people I wanted to write about. There is already a great deal of literature about terrible bosses.
I was focused on the mistakes good managers make. The person who works as hard…
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