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Trust is Like Ice Cream

Ice creamMost people think of trust as one thing. We believe we know what the word means, but when I ask groups to define it, they come up with several different answers.

Groups typically come up with more than 20 different definitions of trust in about 10 minutes. All of the answers are correct, so it means that trust is a lot more complex than most of us realize.

Generic trust, meaning “assured reliance,” is easy to understand, but the complexities of the concept can boggle the mind.

If you are blindfolded, and you trust me enough to put some food in your mouth, you will easily identify it as ice cream.

You know the consistency, temperature, and creamy-sweet taste instantly.

Then, if I ask you what flavor ice cream you are eating, that may cause you to think a bit. When we cannot see what we are eating or drinking…

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