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Blanchard LeaderChat

Phone keypad and woman finger - abstract communication backgrounI’m as social as the next person; nevertheless, in the workplace I tend to be all business. When I reach out to a coworker, usually it’s because I have something work related I need to discuss.

An experience I had last week has me rethinking this position.

I got a call from a coworker. After we exchanged the usual pleasantries, the conversation continued down a personal line. I soon found myself telling her about my elderly father who had recently gotten pneumonia. She shared a similar situation she’d had and, although I don’t think she knew it, she provided me with a few nuggets of wisdom about aging parents that really helped me.

A few more minutes into the conversation, I was still wondering about the purpose of her call. That’s when I realized she was simply calling to connect and see how I was doing. Not long after that, we…

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