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Blanchard LeaderChat

group of business people working on projectA client of mine is seeking to shift her company from the current hierarchical command-and-control culture to a coaching culture, so I have been working with her to create a Leader as Coach program.

During our work together, the learning leaders and several senior leader pilot participants got into a fascinating debate about the qualities of a great coach.

One participant kept trying to get across his concept that the coach must have positive intent and must care about the person being coached, but seemed to have trouble finding the right language. He finally blurted out, “Loving. A coach should be—loving.”

There was silence in the room and then everybody turned to me, the subject matter expert. What could I say? First, I laughed—and then I admitted he was right. In my opinion, the coach who’s going to make the biggest difference is the one who loves

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