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Blanchard LeaderChat

Bad Review words on a chalk outline for a dead body of a person In today’s work environment, managers are increasingly asked to be more coach-like when working with their direct reports. This includes coaching for performance, coaching for development, and coaching to build skills. But one important coaching skill has proven to be a big challenge for most leaders—providing sensitive feedback to team members.

Managers often find delivering less than positive feedback to be difficult because they are worried that negative feedback may de-motivate people, damage a relationship, or will not generate the desired results.

Guidelines for Giving Feedback

Madeleine Homan Blanchard, co-founder of Blanchard Coaching Services recently outlined seven best practices in a January 24 post for well-intentioned managers facing this task.  For manager’s looking to improve their ability to deliver sensitive feedback successfully, Blanchard recommends:

  • Before giving feedback, be sure clear agreements have been established about goals, norms, roles, and expectations.
  • Make sure the relationship has sufficient trust. Ask the…

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