I worked with a client who was unsuccessful in communicating with upper management during the course of several meetings. His intention was to inform some high level managers about the positive and negative results of a recent project—information he believed the managers could use to benefit future projects.
My client staged a detailed slide presentation but was frustrated due to the managers’ lack of attention, which resulted in the topic being derailed. My client felt the managers not only didn’t see the information as important but also didn’t really hear his message. His style of communication was not effective.
Here is what I suggested as a starting point.
- Know your audience. Think about the other person’s…
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