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Blanchard LeaderChat

Nine To Five Job Concept Dear Madeleine,

I’ve got a member of my team who has “retired in place.” No matter what I try, I can’t get him to engage. Any thoughts?


Dear Frustrated,

I think the only thing to do in this situation is to have a serious sit-down with your disengaged team member. First, put the facts as you see them on the table and let him know you’re looking for a substantial change in attitude and behavior. Be prepared with:

  • A clear vision of what it would look like if he were to “come out of retirement”—a picture of a job well done.
  • Concrete observations of how his disengagement is affecting both the team and the results the team is trying to achieve.
  • Clear requests for the changes you want to see, with a timeline. This is a critical piece—there has to be a deadline.
  • Unambiguous consequences—what will happen if you see…

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