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Blanchard LeaderChat

Dear Madeleine,

I am at my wits’ end. I worked hard in college and graduate school and have what some people might call a “Type A” personality. I take on a lot, I work really hard and I complete my work by the agreed-upon deadline.

For the past few years I have been working for a huge organization with a great reputation—but I realized quickly it has a culture of non-accountability.

This didn’t bother me much until recently, when I was promoted to be a department head. I have inherited several folks who clearly have been getting away with less than standard performance for some time. I really do not have the option to clean house—I am going to have to make do. Help!  —Making Do

Dear Making Do,

This is definitely a tough one, but there is an opportunity here. If you play your cards right, you could…

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