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A Winning Attitude

Practical Practice Management A Division of Top Practices


Is your job predominantly to interact with customers? If so, there are a few key thoughts that are necessary to keep in the forefront of your mind in order to give customers the service they deserve.

The first and probably the most important is how you feel about what you do each day at work.   Do you look forward to going to work each day?  Once you are there what is it that makes you feel like you are fulfilling your purpose?  Can you put your finger on what exactly it is that you do that makes your job one that is satisfying to you?

How do you feel about what you do each day that shapes your overall attitude while you are there?

If asked, would the people who you serve (patients/customers/clients) say, “Yes, you can tell that (fill in your name) really likes their job, they…

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