Improving the frequency and quality of conversations that take place inside your organization is one of the best ways to improve the overall quality of your company’s leadership. That’s the message Ken Blanchard and Scott Blanchard share in their latest column for Training Industry Magazine. With the speed of work, the generational and cultural diversity of the global workforce, and the variety of day-to-day challenges leaders face, the ability to communicate effectively with direct reports may be the defining skill that sets great leaders apart.
And while managers never intend to have unproductive conversations, bad conversational habits can often get in the way of effective communication. Here are three they recommend that leaders keep an eye on:
Intentionality lapses. Leaders sometimes plunge ahead in an inappropriate setting with negative consequences. For example, you bump into a direct report who has a question, and before you realize it the…
View original post 322 more words