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My Leadergrow Trust Model has a set of what I call “Enabling Actions.” These behaviors are different from the “Table Stakes” I discussed last week.

If a leader does not possess one of the “Enabling Actions” it doesn’t disqualify him or her completely, but it does hinder the process of achieving maximum trust.

With the “Enabling Actions,” the more you can practice them the more trust you can build within your group.

There are an infinite number of enabling actions. Let me mention a few as examples to illustrate:

• do what you say you’re going to do,
• admit mistakes,
• coach people in private rather than berate them in public, and
• act in the interest of others.

The list of possible “Enabling Actions” is really endless, and the more you can practice these behaviors the more consistently you will build trust.

Since organizational trust is created mostly…

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