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Blanchard LeaderChat

Dear Madeleine,

A long-time employee I really liked and respected recently left for another opportunity. I tried to keep her but couldn’t offer her enough money, so I gave her an excellent reference. The whole team was sad, and off she went with a fond farewell.

Surprisingly, while training her replacement, I was stunned to find an avalanche of work never done, errors concealed, and files in a state of chaos. I always knew she was a little slapdash, but I had no idea about the extent of her disorganization and deceptions.

I am ashamed and embarrassed in front of my employees that I allowed this to happen on my watch. I feel I should have known this was happening—perhaps I could have worked with her to fix the problems. Or perhaps I would have fired her years ago. Somehow she successfully kept me in the dark. I am tempted…

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