Do They Hear You?

Practical Practice Management A Division of Top Practices

It is so very important for managers or team leaders to evaluate how they present, speak, and write things when communicating to their staff.  Are you coming across clearly with what you are trying to convey?  Can you make it simpler and clearer?  How do you sound?

One slip or misinterpretation can cause a huge problem that could have been avoided if communication were clearer.

Here are a few points that can help you evaluate communication skills to determine if there are areas that you need to improve on:

• Be aware of how you speak, tone of voice, rhythm, and pace.  It makes a difference to motivate staff members.
• Do not use the “us” versus “them” in any staff communication.  This can kill any inspirational message you are trying to convey.
• Use your staff members names when talking to them alone and in a group.
• Do not point people out unexpectedly during a…

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