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Blanchard LeaderChat

Businessman showing sad on business cardDear Madeleine,

I am in my early 30s, new to management but with 11 years’ experience in high profile financial roles—private equity, investment banking—coupled with an MBA from a top school.

I work for a midsized nonprofit as executive director of their affordable housing division comprising two functions. I run one function and a director named “Sarah” runs the other, which has 100 employees.

Sarah reports to me. She is in her mid-40s and has 25 years of experience in the industry—two with our firm. She barely finished high school but grew her career over a few decades with, no doubt, hard work. She is very good at her job. Sarah also carries a considerable amount of emotional baggage as she has been a victim of domestic abuse and poverty in the past—experiences that make her an authentic nurturer to the low income residents we work with. Please note that…

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