Get it right on the inside and you’ll get it right on the outside. That’s good advice that is rarely followed in today’s management literature. Instead there seems to be a focus on just getting it right on the outside. This can work, but it’s probably leaving your direct reports feeling a little empty at best—or distrusting at worst.
When leaders focus only on their behaviors and outside appearances, they are presenting a thin veneer of leadership that can work for a short while, but which eventually breaks down—especially under pressure.
Wondering how you can get it right on the inside instead of working so hard to act in a prescribed way on the outside? Here are some ways to get started. These are based on answers to the question, “Who was your best boss?” and “What made them so special?” that Blanchard consultants have been asking in classes and…
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