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Practical Practice Management A Division of Top Practices

7c9d79c80c88894781bfccc06642e9b4I was talking with an office manager the other day about one of her new hires.  She said that this young woman was doing a good job with her training and was getting along well with the rest of the staff.  But, there was one thing that was really bothering her about her newest employee, she would not look her in the eye when speaking with her.

I asked her if she had talked to her employee about this and she had not.  She said that she did not want to put her on the defense since she was just getting to know her.  As we were talking together we Googled “possible reasons people cannot look others in the eye when speaking to them.”

We were both a bit surprised at what we found as we had always heard that when people cannot look you in the eye they must…

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