What are the characteristics of a high-performing organization? How does leadership contribute (or detract) from that process? These are the questions answered in the new second edition of Leading at a Higher Level, released earlier this year from FT Press. In it, best-selling business author Ken Blanchard identifies–together with the consultants and founding associates of The Ken Blanchard Companies–four key traits common to successful organizations. In these organizations, leaders do four things well.
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