No wonder leadership theorists are focusing on trust as a key leadership quality.
In an article for Forbes, David Horsager, author of The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line shares that anyone in a leadership role can have a compelling vision, excellent strategy, flawless communication skills, insight, and hard-working direct reports, but if people don’t trust them, they’ll never get the intended results.
At the same time, research by Towers Watson identifies that only 55% of employees trust senior management, and only 52% of employees think their leaders are aware of how their actions impact the thoughts and emotions of other workers.
Business leaders need to be skilled in the art and science of trust if they are going to succeed in engaging the hearts and minds of those they lead.
So how can a leader build trust? Here are…
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