A new infographic released by The Ken Blanchard Companies shows that work communication isn’t happening with the quality or frequency people are hoping for. The infographic looks specifically at one-on-one conversations and finds huge gaps (20 to 30 percent) between what employees want and what they actually experience when conversing with their manager.
These gaps are found in performance planning and performance review discussions as well as day-to-day coaching. According to a supporting white paper, this disparity translates into lowered employee intention to perform at a high level, apply discretionary effort, or even stay with the organization.
It’s a problem that needs to be addressed immediately, says Scott Blanchard, principal and EVP with The Ken Blanchard Companies. From Blanchard’s perspective, managers should meet with their direct reports weekly or at least biweekly to review progress, give feedback, and provide additional direction and support as needed.
“All good performance begins…
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