In her 27 years working with executives at all levels in organizations, coaching expert Madeleine Blanchard has seen it all in terms of bad communication habits that prevent leaders from having the types of conversations that bring out the best in people.
“We’ve worked with more than 15,000 leaders since we opened the Coaching Services division back in 2000. Much of our work deals with helping people first understand the impact of their natural tendencies and habits and then sharpen their communication skills.”
In a recent interview for the November issue of Ignite, Blanchard recommends three basics as a starting point for leaders looking to improve—goal setting, listening, and feedback.
“Most leaders aren’t as good at setting goals as they think they are. It seems so obvious and simple, but it actually takes a lot of imagination and creative brain power. Leaders often think direct reports should already know…
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