This WordPress.com site is the bee's knees

The UPwards Leader

360 degrees

Many companies approach employee performance reviews with a 360-degree view.

That’s the process where the company factors in viewpoints from other managers, colleagues, customers and even the employee themselves to gain a more accurate picture of the individuals’ true performance. By using this method, companies avoid both the “halo” and the “horns” effect where the most recent behavior skews the overall performance up or down. It also provides a more objective (though not always) assessment of the person’s actual performance across the company.

While companies focus on performance reviews in this manner, many of the same companies don’t use this approach when dealing with staff disciplinary action. Many times, these sensitive yet vital interactions have a narrow approach weighed by the following factors:

  • A single disgruntled customer
  • A manager who has an agenda regarding the person or position
  • An opportunistic colleague wishing to marginalize their co-workers
  • A situation in which…

View original post 473 more words

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Tag Cloud

%d bloggers like this: