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Brother's help about shoelaceAs we enter into the holiday season, I always remind myself to try and be on my best behavior and keep my patience while out doing my holiday shopping.  So when I read the story about the New York City police officer who used his own money to buy a homeless man a pair of shoes and socks, it reminded me that in the busiest of times, we ALL need to take a moment and look around us and see where WE can provide a random act of kindness.

Customer service is just that—SERVING others to make their day a little brighter, a little better.  Create a memory, a story, a moment that someone might tell someone else about.

Now, I am not suggesting that we all go out and try to do something for someone else just to get on YouTube—that certainly was never the intent of that…

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