Most of us have played the campfire game where a bunch of kids sit around the fire and pass a message from one to the other. It never fails that the message coming out at the end bears little resemblance to what was started.
The same kind of phenomenon is going on when two people try to communicate. There are many steps in the communication process, each of which might be pictured as an individual cub scout sitting around the fire. Here are ten steps that happen each time we say something to someone else:
1. I have a thought that I want to convey to you.
2. I decide how I am going to convey that message to you with my choice of words.
3. I send the message according to my interpretation of how my words will translate my true intent. (I will discuss tone and body language…
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