How to Assess, Apologize, and Act Like a Leader

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A lack of self awareness is one of the biggest challenges leaders face as they step into increasingly higher management roles.

“As a leader, you need to be on your best behavior all of the time,” says coaching expert Madeleine Blanchard.  “What’s unfortunate is that just when a leader needs increased self awareness, the quality of honest feedback they receive plummets.

“As the leader assumes increased power, followers in the organization start to modify the feedback they provide.  Feedback is more positive.  The boss’s jokes are always funny and their ideas are always good. People begin to suck up to power in a way that distorts reality for the successful executive, who no longer receives the straight scoop.”

“That can lead to blind spots, especially in the areas of communication and trust,” says Randy Conley.  As trust practice leader for The Ken Blanchard Companies, Conley has seen how leaders can…

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