Coaching has a positive impact on follower trust, affect, and ultimately on performance and productivity. That’s the key takeaway from a new research report just released by The Ken Blanchard Companies.
Blanchard researchers surveyed 1,800 workers looking at the connections between trust, well-being and coaching behaviors.The research found that trust and well-being were both positively impacted by perceptions of managers engaging in three key behaviors.
- Facilitation: Helping employees to analyze and explore ways to solve problems and enhance their performance.
- Guidance: The communication of clear performance expectations and constructive feedback regarding performance outcomes, as well as how to improve.
- Inspiration: Challenging employees to realize and develop their potential.
Interested in strengthening the manager—direct report relationships in your organization? A white paper which accompanies the research shares four coaching skills to help managers move away from some typical tendencies—telling people what to do, making assumptions, and solving problems—and instead adopt a coaching…
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