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In the February edition of People Management magazine there was an article about how the UK’s National Health Service (NHS) is ‘struggling with staff shortages and workloads’.  In the piece, Professor Cary Cooper said, “Workloads are too high, and people are working longer hours and not feeling valued or cared for. The challenge for HR is: how do you engage staff who are barely coping?”

And that is part of the issue.  The challenge is not solely the preserve of HR.

The challenge is for those in leadership roles in the various health trusts across the country. The moment something becomes seen as a “challenge for HR” it kind of lets everyone else off the hook.

With that in mind, here are some suggestions for anyone in a management or leadership position to engage with staff who are busy, stressed and burning out:

  1. Show you understand what they are experiencing: It…

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