I work with a lot of managers who want advice and support around having a difficult conversation.
In this post, I’ll share with you the really simple formula that I share with my management clients. This is guaranteed to minimise any fear you might have and ultimately, help you ace the conversation.
Right Mindset + Right Place + Right Time = A Respectful + Honest Conversation (Not a Confrontation)
…is about ensuring you are calm and collected. I always advise managers to block time out immediately before and after a difficult conversation. There is nothing worse than having back-to-back meetings, with no space to collect your thoughts.
All it takes is the previous meeting to be a nightmare and you’re guaranteed to walk in to the difficult conversation hot, bothered and in all likelihood giving the other person an ear bashing.
This is how things escalate.
So, do yourself and…
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