More and more organizations are looking for their managers to use coach-like behaviors in conversations with their direct reports.
Here are five of the most important techniques coaches use in their conversations with clients.
Consider how these techniques could help the managers in your organization be more coach-like in their communication style.
- Be fully present. Practice being fully present in your conversations with people. Avoid distractions, give undivided attention, and show you care. Of course, we all know this is easier said than done—but this alone can go a long way toward building trust.
- Get, and keep, the conversation focused. It is easier to help a direct report move forward, faster, if they are the one who declares a specific focus for the discussion. Having them establish a focus creates a more deliberate and intentional conversation. Keep in mind there will be times when the conversation goes off…
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