When the pressure is on it’s even more important to make the right decision, or at least the best decision based on the information available at that time.
I’ve worked in teams under pressure, in crisis situations; I’ve led teams in emergencies; and I’ve been pulled in as a consultant to help develop a team’s readiness for handling a crisis.
In the majority of these situations, I’ve found that power, hierarchy and territory can all get in the way of the right thing being done at the right time.
It should help you assess the context you’re working in and therefore, the best decision making approach to take. I’ve used it many times over the last 10 years and have found it a handy thing to have in my toolkit as a manager.
The matrix has four quadrants along two…
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