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Blanchard LeaderChat

Who? What? Where? When? Why? How?

Each of these one-word questions can push organizational leaders and their team members toward the clarity they need to achieve success. In this post I’d like to focus on who and what.

When leaders set clear expectations, outcomes are much more likely to hit the mark. And it’s just as important for leaders to set milestones en route to the outcome. Doing so keeps people on track by helping them get the support and redirection they need when they need it, which sets them up for success so that they do their best work and hit their deadlines.

At this point it is helpful for a coach to ask what questions, such as:

  • What are we trying to accomplish?
  • What is the scope?
  • What will it cover?
  • What is left out?
  • What are we not doing?

Stating clear expectations, however, is just the…

View original post 231 more words

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