“Conflict wreaks havoc on our brains. We are groomed by evolution to protect ourselves whenever we sense a threat. In our (world), we don’t fight like a badger with a coyote, or run away like a rabbit from a fox. But our basic impulse to protect ourselves is automatic and unconscious.” – Diane Musho-Hamilton
Emotional intelligence (“E.I.”) is defined as “the ability to identify and manage your own emotions and the emotions of others.” A low E.I. generally leads to an inability to stay calm, resulting in more conflict, while a high E.I. leads to less conflict and an ability to stay calm under pressure
Conflict is an inevitable part of life. Even the coolest, calmest, and the most collected person in the room will experience some degree of interpersonal turmoil at some point. In most cases, people don’t have any control over what happens next.
The only aspect of…
View original post 677 more words