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“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower” – Alexander Den Heijer

So we’re all on the same page, here are the definitions I give to my Masters students:

Culture = “The way we do things round here” (The actual situation)

This is in the background of working life and is fed by individual values and beliefs

Climate = “Perceptions of how things are managed or led” (The perceived situation)

This is more in the foreground of working life, the every day that employees experience.

As the saying goes, ‘perception is reality’ and it can be a very powerful thing. As a leader, you underestimate how you feed perception at your peril. Your perceived likes and dislikes can very quickly take root across your team and turn in to how things get done on a day-to-day basis.

There are three ingredients that…

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