This WordPress.com site is the bee's knees

LeadToday

If I were King I’d make a rule that whenever Customer Service was written out it would say Customer SERVICE. That rule would also require that when spoken special emphasis would have to be given to the word SERVICE. Maybe they would have to say SERVICE louder or slowly so they would have an extra millisecond to realize what the word SERVICE actually means.

That assumes of course that you could get them to utter the word service.

This post is admittedly more of a rant against the ghastly customer service that has been in the news lately but seriously folks a rant seems to be required. It’s required because I know where at least part of that horrific service is coming from.

Sadly it’s coming from huckster training organizations offering terrible Customer Service training. I see brochures and emails cross my desk constantly offering the latest skills in Handling…

View original post 643 more words

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Tag Cloud

%d bloggers like this: