One of the most absolute truths of leadership I know is this: you can care about someone without leading them but you cannot truly lead someone without caring for them.
That being the case, the first step in learning to lead is learning that it is not a weakness to show that you care. It is in fact a tremendous strength that all truly Authentic Servant Leaders possess.
The second step is to care. Really, really care. Really caring about the person or people you would lead. Truly caring about them means caring more about what you can do for them than what they can do for you or your organization.
If you’re expecting your people to care more about your organization or it’s customers than you care about them then you’re expecting too much. People won’t care for your customers because you pay them to, they will however care…
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