You won’t find too many excellent leaders who are poor communicators. Some are better than others when presenting in front of large groups and some are better in one-on-one situations but overall, excellent leadership requires effective communication.
Effective communication means speaking in such a way that what you’re saying is crystal clear, easy to understand and hard to forget. Truly effective communicators accept 100% responsibility for the clarity of their message. They don’t blame others for misunderstandings.
Just so we’re all on the same page here I want to make it clear that I’m talking about face-to-face communication. The verbal kind, you know, like speaking with people.
Some leaders believe they can use technology as a substitute for personal communication. They blog, use their organization’s intranet, newsletters, etc. That’s all good because it helps support a message and sometimes repetition is required. But it’s a mistake to think those tools…
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