Communication is pretty much at the middle of everything we do. It adds to or subtracts from our efforts to build solid relationships. It demonstrates our competence and confidence…. or not.
Every effective leader understands the importance of clear communication but not enough leaders seem willing to invest the time to be certain that they are communicating well. Every human interaction leaves behind an “emotional wake.” Every time you have a conversation with someone you leave them feeling better or worse. They may feel better or worse about you or they may feel better or worse about themselves. Either way this much is certain, there are no neutral human interactions. Every human interaction changes something.
Communication is at the heart of every human interaction and communication is much more than the words we speak. Studies show that effective communication is 7% the words we say and 93% tone and body…
View original post 239 more words