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In these time of relentless technological and business change, resilience is starting to receive renewed attention/ is climbing higher on the leadership agenda. Resilience encompasses the ability to recover quickly from setbacks, to respond positively to change, to see the opportunities in work, in life, not just the challenges. Or as Alibaba’s Jack Ma put at Davos 2018 (World Economic Forum): “It is not about what you achieve. It is about what you do when things get tough.”

We can all see around us that people deal very differently with adversity and unexpected setbacks. In changing organizations you can see the difference between resilient and less resilient teams. The resilient ones are faster in finding their way forward. Lack of resilience quicker leads to uncertainty and doubt, to a tendency to revisit decisions already taken and to surrender to the status quo.

When resilient teams are having a rough day…

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