In my work with leaders who are trying to build higher trust within their organizations, the most persistent complaint I run into is a supervisor who says,
“Your material is excellent. I know this can make a huge difference in our organization, but my boss seems intent on doing things that destroy trust almost daily. How can I be more effective at building trust in my arena when the environment we are in is habitually trashed from above?”
This is an interesting conundrum, and yet it is not a hopeless situation. Here are six tips that can help.
First, recognize you are not alone. Nearly every company today is under extreme pressure, and restructuring or other unpopular actions are common. There are ways to build and maintain trust, even in draconian times, but the leaders need to be highly skilled and transparent.
Unfortunately, most leaders shoot themselves in the foot…
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