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THE UPWARDS LEADER

board-2449726_1280Many of the successful training programs follow this general pattern for building job proficiency:

  • Why Do
  • How Do
  • I Do
  • We Do
  • You Do

While this is a great way to transfer knowledge to others, there seems to be another application in which a leader can use this model.

What if a leader uses this to understand what their employees go through in order to better understand their jobs and roles?

Leaders can sometimes get removed from the nuances of their staff’s job functions, which often results in decisions that negatively impact various employees. If a leader better understood how a certain role functions, and what the challenges are to complete those job tasks regularly, then better team development and decision making would certainly evolve.

Let’s take this model and run it through:

  • Find out why employees do the various steps of the job task. Do they know why, and…

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