Successful Supervisor 86 Trust and Employee Loyalty

It seems pretty obvious that supervisors who are able to build a culture of trust within their group end up benefiting in numerous ways. I have written nearly a hundred ways that trust helps the organization work better. This brief article focuses on employee acquisition and retention and how these measures are impacted by trust.

Trust impacts employee loyalty

If you work in a culture of low fear and high trust, it stands to reason that you would prefer to keep working in that group. In these times where finding qualified workers is getting more difficult with time, having a stable workforce is a significant competitive advantage. Let me cite a couple examples from my hometown of Rochester, NY.

1. Wegmans

The home of Wegmans is Rochester, and I have been studying the unique culture of this world class grocery chain for years. Their culture is one where they make…

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Work Ethic Lesson Learned From My Mother

Practical Practice Management A Division of Top Practices

“I posted this blog several years ago and was reminded of the lesson I learned from my mother as I began training a new employee last week.  It is important that we develop good training systems and programs in our workplace to not only make the business run better, but to teach valuable work standards to our employees.”

When I was a young girl my mother would have chores that each of my siblings and I needed to complete each Saturday morning while she was at the beauty shop getting her hair done. She would write out the list with each of our names by the chores that we were to do. When I was real young I had to take out the trash, fold some clothes, and pick up my room.

My sister who was older got to clean the bathrooms, I couldn’t wait until I was old enough…

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Work Ethic Lesson Learned From My Mother

Practical Practice Management A Division of Top Practices

“I posted this blog several years ago and was reminded of the lesson I learned from my mother as I began training a new employee last week.  It is important that we develop good training systems and programs in our workplace to not only make the business run better, but to teach valuable work standards to our employees.”

When I was a young girl my mother would have chores that each of my siblings and I needed to complete each Saturday morning while she was at the beauty shop getting her hair done. She would write out the list with each of our names by the chores that we were to do. When I was real young I had to take out the trash, fold some clothes, and pick up my room.

My sister who was older got to clean the bathrooms, I couldn’t wait until I was old enough…

View original post 464 more words

Perfectionism Is It Good Or Bad?

Practical Practice Management A Division of Top Practices

Recently, I had the opportunity to work with a client who really suffered from “Perfectionism.”  We all like to do a good job and do it right, but this person was miserable with everything she did because it never was as good as others she compared herself to.  During our conversation she often would say “what would my boss or staff think of me?”

No matter what I said or tried to show her that things were going well and she was doing a good job, she came back with some comparison.  It was a difficult conversation and I was not only sad, but exhausted when it was over.

Below is an excerpt from an article by Brene Brown, author, speaker and has a Ted Talk with over 35 million views.  Perfectionism is not a good thing, in fact, it can be very unhealthy and destructive.

Perfectionism Is Not About…

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Where you are

Mindfulbalance

We can only be where we are: Right here, right now.

Zen practice is to accept that place with calm.

We cannot always be master of the situation, but we can always be master of ourselves.

Philip Toshio Sudo, Zen 24/7: All Zen All the TIme

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Where you are

Mindfulbalance

We can only be where we are: Right here, right now.

Zen practice is to accept that place with calm.

We cannot always be master of the situation, but we can always be master of ourselves.

Philip Toshio Sudo, Zen 24/7: All Zen All the TIme

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Gifts each day

Mindfulbalance

A habit is a sure cell of predictability; it can close you off from the unknown, the new, and the unexpected. You were sent to the earth to become a receiver of the unknown. From ancient times, these gifts were prepared for you; now they come towards you across eternal distances. Their destination is the altar of your heart.

John O Donohue, Eternal Echoes

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Four Shankaracharyas in one picture!

Shankara!

Here are couple of exemplary pictures of our illustrious Gurus.

In the above picture are seen from the left, Puri Shankaracharya HH Nischalananda Saraswati Swamigal,Sringeri Shankaracharya HH Bharati Tirtha Swamigal, Dwarakapeeth (and Jyothir Mutt) Shankaracharya HH Swaroopananda Saraswati Swamigal and Kanchi Shankaracharya HH Jayendra Saraswati Swamigal.

Thanks a ton to Manas Bharadwaaj for this precious picture.

In the above picture Sringeri Shankaracharya HH Chandrasekhara Bharati Tirtha Swamigal is seen, on the left, just a few months before His videha Mukthi in 1954 with his Sishya Acharya HH Abhinava Vidya Tirtha Swamigal. It was taken on Guru Purnima day in the year 1954.

Thanks so Shri Ram Iyer for this precious picture.

Shankara. What beautiful pictures they both are.

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Customer Service vs Customer Experience – 101

billgessert

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Stunning drawing of Swamigal by 10 year old Dhvarakesh!

Shankara!

Here is an incredible drawing of Kanchi Mahaswamigal by the merely 10 year old Dhvarakesh on this auspicious day of Guru Poornima on July 27th, 2018! I am simply stunned to see this drawing. Done by a 10 year old boy? Impossible. Shankara.

Thanks a ton to my friend for sharing this endearing drawing with all of us. She will remain anonymous. She says  when the drawing was placed in the pooja room, a red hibiscus from Lord Pillayar had blessed the art. It was really goosebumps for me, says she.

Shankara. Goosebumps for me too.

Dhavarakesh is the son of her friend Abhirami. How beautiful and divine is Abhirami’s pooja room. Little Dhvarakesh lives in Madras.

Shankara. What a sweet boy. Tears.

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