“I told you once, I’m not going to tell you again.”
“We showed him how. I don’t know why he can’t get it.”
“I don’t have time to show you. Just do this-and-this and you’ll be alright.”
What common outcome do all of these excuses for poor training have? Failure.
And it’s not failure on the employees part, it’s failure on the leader’s part to properly train their staff.
If a teaching doctor never had time to train the new intern, would it be the intern’s fault for a misdiagnosis? No, it would be the senior doctor’s failure to take the time to give the intern the necessary tools, time and resources to know their job and succeed at it.
Leadership is defined by the Business Dictionary as:
1. establishing a clear vision,
2. sharing that vision with others so that they will follow willingly,
3. providing the…
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