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THE UPWARDS LEADER

A lot of managers and small business owners struggle to overcome the rogue behaviors of their staff, and even sometimes their customers.

It’s usually because they’ve allowed certain unproductive, and in some cases abusive, behavior to creep in. Once those habits are ingrained, they tend to take over a culture.

In order to change the work dynamic, a good leader needs to establish a firm but healthy boundary.

Boundaries are the guardrails whereby good and conducive behaviors fall in line and unacceptable behaviors are jettisoned.

They are established with the bigger vision of what the culture should be, ample communication for clarity on all sides and coaching to the model being laid out.

However if rogue behaviors continue after communicating the expectations and coaching, the only recourse is to remove those individuals that are not willing to exhibit the correct culture in their actions.

Counter-culture behaviors will choke the life…

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