Since opening our new medical practice this year I have had the wonderful opportunity to revisit our office policy manual. It is a fact that usually the office policy manual is only opened when a problem arises and then we hope that there is a solution in it.
When I work with offices and have the chance to look at the policy manual I usually find that not only would it take weeks to read but that it is very outdated.
I have always thought that a business can run successfully having just a few good company policies in place that are adhered to. For certain, this does help as most people look at the office policy manual when they are hired and that is it.
How do you create operational policies that everyone will be willing to follow?
For people to want to follow policies they must be simple…
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